How the Virus Filtering/SPAM Filtering Software Works

  1. Email is sent to your email address and is routed to one of our servers.
  2. First, the email is passed through our Virus filtering server and deleted if is found to contain a virus.
  3. Next, your email passes through a number of SPAM filtering tests which assign a numeric value, or weight, to each message indicating the likelihood that the email is SPAM.
  4. At this point, the email is processed per your specifications based on the weight given to the email. The processing options are listed below.
  5. After the email passes our SPAM and Virus Filtering server the emails are routed to your email server where your users will have access to them. For more information on how to manage the marked emails when they arrive at your computer, please visit Support.
WARN This adds an "X-RBL-WARNING" header to the E-mail. Most users won't ever see this. However, if they want, they can add a filter to their E-mail software to test for this header. That allows them to have full control over what happens to the E-mail.
SUBJECT Use this option if you want to modify the subject of spams, to have them prefaced by "SPAM: " (or "ADV: "). This way, users get the E-mail, but can visually distinguish their good E-mail from the bad. Users can also setup rules within their email software to process emails with SPAM in the subject field.
HEADER This will display a message at the top of the E-mail. This might be good if you want your users to know that you are filtering for spam, as it will be very obvious to them.
FOOTER Similar to the header, but this will appear at the bottom of the E-mail. This is the perfect place for a disclaimer.
ATTACH This is the SpamHider action, which makes E-mail much more pleasant to deal with, by attaching it to a short E-mail describing the spam (just showing the subject, who it was from, and a list of the tests that it failed).
DELETE Once your email server verifies that the email is spam the server will simply delete the E-mail. You may lose valid emails.
ROUTETO This option will allow all the emails marked as spam to be sent to a specific email address. Example: All spam email for your whole could be sent to a junk mailbox called spam@yourdomain.com.